Tracking order

Order Tracking Process

At Floréane, we understand the excitement of receiving your fashion items. Here's how to track your order:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details and tracking number.
  2. Processing Time: Please allow 1-3 business days for order processing before tracking becomes available.
  3. Shipping Notification: Once shipped, you'll receive another email with your tracking number and carrier information.
  4. Tracking Updates: Carrier systems typically update tracking information every 24-48 hours.

How to Track Your Package

Use your tracking number to monitor your package's journey. We recommend these reliable tracking services:

17Track

A comprehensive global package tracking platform supporting multiple carriers:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view detailed shipping information

17Track provides real-time updates and supports over 500 carriers worldwide.

Tracking Information Availability

Please note:

  • Tracking details may take 24-48 hours to appear after shipment
  • International shipments may experience delays in tracking updates
  • Carrier systems update at different intervals - check back periodically

Need Help?

If you experience any issues with tracking your order or if your package appears delayed, please contact our customer service team through our contact page. Have your order number ready for faster assistance.