Terms of service

1. General Terms

By accessing and using Floréane's website (the "Site") and purchasing our products, you agree to comply with and be bound by these Terms of Service. These terms apply to all visitors, users, and customers of the Site.

Floréane reserves the right to modify these terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of the revised terms.

2. Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the color, texture, or detail of our items.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3. Orders & Payment

All orders are subject to product availability and acceptance by Floréane. We reserve the right to refuse or cancel any order for any reason at our sole discretion.

Prices are shown in the currency specified on the Site and are subject to change without notice. You agree to pay all charges incurred by your use of the Site, including applicable taxes.

4. Shipping & Delivery

Shipping times are estimates only and may vary. Floréane is not responsible for any delays caused by shipping carriers or customs clearance processes.

Risk of loss and title for products pass to you upon our delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

5. Returns & Refunds

We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. Return shipping costs are the customer's responsibility.

Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item. Sale items are final sale and not eligible for return.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Floréane and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Limitation of Liability

Floréane shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or products purchased through the Site.

Our total liability for any claim related to these terms or your use of the Site shall not exceed the amount you paid for the product giving rise to the claim.

8. Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations between the parties. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.

The arbitration shall take place in the jurisdiction where Floréane is headquartered, and the proceedings shall be conducted in English.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Floréane is headquartered, without regard to its conflict of law provisions.

10. Contact Information

For any questions regarding these Terms of Service, please contact us through the contact form available on our Site.