Contact us

Customer Support

We're here to assist you with any inquiries about our products, orders, or services. Our dedicated customer service team is committed to providing you with the best shopping experience.

Email Assistance

For general inquiries: [email protected]

For order-related questions: [email protected]

For returns and exchanges: [email protected]

Business Hours

Monday to Friday: 9:00 AM - 6:00 PM (GMT)

Saturday: 10:00 AM - 4:00 PM (GMT)

Closed on Sundays and public holidays

Our Headquarters

Floréane Fashion Ltd.
123 Fashion Avenue
Paris, 75001
France

Response Time

We strive to respond to all emails within 24-48 hours during business days. During peak seasons, response times may be slightly longer.

Before contacting us, you might find answers to common questions in our FAQ section.