Contact us
Customer Support
We're here to assist you with any inquiries about our products, orders, or services. Our dedicated customer service team is committed to providing you with the best shopping experience.
Email Assistance
For general inquiries: [email protected]
For order-related questions: [email protected]
For returns and exchanges: [email protected]
Business Hours
Monday to Friday: 9:00 AM - 6:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Closed on Sundays and public holidays
Our Headquarters
Floréane Fashion Ltd.123 Fashion Avenue
Paris, 75001
France
Response Time
We strive to respond to all emails within 24-48 hours during business days. During peak seasons, response times may be slightly longer.
Before contacting us, you might find answers to common questions in our FAQ section.