Shipping policy
Shipping Information
At Floréane, we strive to deliver your fashion items with care and efficiency. Please review our shipping policy below for details about delivery times, costs, and other important information.
Standard Shipping
We currently offer Standard Shipping for all orders. Shipping fees are calculated at checkout based on your delivery address and order weight.
- Processing time: 1-3 business days
- Delivery time: 5-10 business days after processing
- Tracking number provided for all shipments
Shipping Destinations
We ship internationally to most countries. During checkout, please ensure your shipping address is complete and accurate to avoid delivery delays.
Order Tracking
Once your order is shipped, you will receive a confirmation email with your tracking information. You can use this to monitor your package's journey.
Customs & Duties
For international orders, please note that additional customs fees, taxes, or duties may apply upon delivery. These charges are the responsibility of the customer and are not included in our shipping fees.
Shipping Restrictions
Some destinations may have shipping restrictions. If we're unable to ship to your location, you will be notified during checkout.
Delivery Issues
If you experience any problems with your delivery, please contact our customer service team immediately. Include your order number and any relevant details about the issue.
Note: Delivery times are estimates and may be affected by factors beyond our control, including weather conditions, customs processing, and carrier delays.